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Returns

 

 

 

 

We hope that you will be completely satisfied with your order. If for any reason you are not, you can return your products within 10 calendar days after you have received them, provided that:

  1. The products are un-used. You are of course allowed to try the products on to see if they fit you.
  2. The products are in essentially the same state and quantity in which you received them. Returned items must include the original box or suit bag in its original condition.
  3. All the other labels of the item, both in tissue or pending, must be backed up and never removed from the article.
  4. The goods to be returned must be physically and only delivered within 30 days from the date of delivery.
  5. You cannot in any way change the goods purchased with other products. The customer who wishes to undertake a change in size, color or item, must perform the procedure and made a new order on the site dmdhelmet.com.

DMD America is not responsible for any loss or damage due to inadequate packaging or delay in delivery. The articles must be returned in the same package in which they were received or with the same mode and type it.
Customers will be liable for all freight charges incurred on incoming exchange while DMD America will cover outgoing shipping charges.
Exchange will be sent out by UPS ground.

Send Returns to:
DMD America Inc.
c/o Jas Forwarding (USA), Inc.
350 Starke Road, Unit 200
Carlstadt, 
NJ 07072

 

 

REFUND
We do not offer a refund on any products sold through the online store unless the product is deemed a warranty.

For warranty questions please contact us at: info@dmd.eu